Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Use this resource to introduce learners to the basics of writing a standard operating procedure for the workplace. This can also be used for Workplace Instructions. It contains a worksheet with definitions and top tips to write an effective procedure and a template for learners to use to write their procedure.
It is available in both word and pdf format so that changes can be made if required.
This 46 slide presentation is a complete lesson that shows learners how to conduct themselves, prepare for and complete a job interview. It addresses questions that will arise during an interview and suggested responses. It is interactive in that there are tasks for learners to complete in pairs and groups. The lesson concludes with mock interview practice by participants.
It is provided in a ppt editable version and a pdf.
Topics Covered:
Sharing Experiences
Types of Interviews
Stages of an effective interview
The PAR technique
Body Language
Three most feared Questions
Practice a Mock Interview
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Communications, Workplace, ESOL and Computing Resources
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable.
Included:
Active Listening
Assertive Communication
Complaint Resolution
Conflict Management Styles
Customer Service Skills Worksheet
Feedback model
Giving verbal instructions
Goal Setting
H&S
Values
Time Management
Teamwork
No preparation is required.
Do your students need to work as a team or group to meet an objective? Learning to work as a team is an important life skill that your students need to master for in the workplace and classroom. Working in groups and collaborating on problems and projects is all part of cooperative learning.
This packet contains a professional PowerPoint presentation that should be viewed before teams take on a project of any sort or size. It comes with a revisions worksheet (with answers provided), and Teacher Notes (that can be used as a lesson plan).
It is presented in word, pdf and ppt format and is fully editable.
The following topics are covered:
Qualities of an effective Team Member
Skills required to work in a Team
Making Decisions as a Team
Defining Objectives using Smart Goals
Roles and Responsibilities
Expected Behaviours and Attitudes
Bruce Tuckman Model for Team Collaboration
Revision exercise - worksheet with answers
Team Challenge
If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
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Communications, Workplace, ESOL and Computing Resources
This lesson summarises Thomas Kilmanns framework on Conflict Resolution. It covers the different styles of competing, avoiding, accommodating, compromising and collaborating in an easy to understand visual table.
There is a task for learners to complete that has them filling in examples of the styles. There is also a word document that has reference to a couple of you-tube videos that can be useful to introduce the lesson.
Files are presented in pdf and word format for editing if required.
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Communications, Workplace, ESOL and Computing Resources
This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet.
The card deck can be used in the following ways:
• Warm up activities
• Part of a lesson on presentation skills.
• End of lesson activity
• Discussions
• Games
Instructions:
1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required.
2. Print out the cards sheet that you want to use.
3. Cut out with scissors or guillotine
4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available.
5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups.
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Communications, Workplace, ESOL and Computing Resources
This bundle contains:
A comprehensive PowerPoint presentation covering interview skills
A cover letter template to use when applying for a job
Two CV templates to use when applying for a job
Your students will benefit from this interactive, engaging lesson on Conflict Resolution. They will learn how to manage internal and external conflicts. As well as learning about this for employment, social and the business world, it will make life easier for you as a teacher for class management. This resources is also fully editable.
Conflict Management is an important skill for business education, the workplace and the classroom. This resource covers areas of conflict such as competing, avoiding, accommodating, compromising and collaborating in a positive light. Students will enjoy the interactive lesson and real world challenges that this resource provides.
A power point presentation is provided with tasks for learners to complete as well as Teacher Notes that can be printed out to accompany the presentation. All of the files are fully editable so that you can make small changes to suit your audience if required.
The file formats are ppt, word, and pdf so that edits can be made to suit requirements.
Topics:
Definition and Examples of Conflict Management
Key Facts about Conflict
Conflict Management Styles
Skills to Manage Conflict
Task Challenges for Learners | Students
Communications, Workplace, ESOL and Computing Resources
From Beginners to Advanced Word processing Training Manuals, worksheets and activities. Suitable for teachers, corporates and students. Fully editable in both word and pdf format.
Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults.
Business emails - 20 page e-book
The Verb 'To Be' simple present
Future tense diagrams and activities
Homophones
Synonym and Antonym worksheets and activities
Present and past tense irregular verb game
Things in Common Icebreaker
Giving good verbal instructions
Small Talk Presentation - Interactive lesson
This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts.
I have used this to teach students and workplace learners with much success.
Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves.
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Communications, Workplace, ESOL and Computing Resources
Use this when you or your class are planning to deliver a presentation. It contains all the steps required to ensure a successful outcome.
You can use this as a group or individual activity. There are some helpful discussion points for groups. All items must be checked before students practice the presentation.
Working with easy software to create brochures, logos, social media publications. Save yourself money on expensive designers and learn how to do your own marketing.
Let your students get innovative with key subject areas and projects using fun tools.
Step by Step guides on Microsoft Publisher and Canva.
This covers essential skills to have and build on in the work environment.
Assertive Communication
Preparing an Elevator Speech
Complaint Resolution methods
Conflict Resolution
Problem solving in relation to projects and workplace issues
Customer Service Skills worksheet
Email Communication
Ethics and Workplace Dilemmas
Giving and Receiving Feedback
Goal Setting using SMART goals
Health & Safety
Identifying your Values individually and as a team
Writing Standard Operating procedures (sops)
Teamwork
Microsoft Powerpoint
This is a 25 slide engaging PowerPoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques.
Teachers notes are included that contains additional information and answers to questions that are posed to students.
There is a pdf version and a ppt version that can be edited if required.
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Communications, Workplace, ESOL and Computing Resources
This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships.
I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally.
A worksheet is included for participants to gain insights into the different quadrants and where they fit within these.
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Communications, Workplace, ESOL and Computing Resources
This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation.
The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon:
Don't over communicate by email.
Make good use of subject lines.
Keep messages clear and brief.
Be polite.
Check your tone.
Proofread.
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Communications, Workplace, ESOL and Computing Resources
This resources is a 28 page manual that has step by step processes to complete basic functions on the iPad. It has many screen shots so that it is easy to understand. It covers the screen, navigation, cameras, photos, apps and much more. As all technology out dates quickly, I have left it in word format in case you want to update yourself.
Delegation is a skill that needs to be mastered and practiced to ensure successful results.
This 9 step process in the form of a handout goes through all the steps to ensure that you are delegating tasks to the right people so that you will get successful outcomes.
Use it to refer to next time you need to delegate a task, and watch your success rate soar!
One of the most common gripes within the workplace is time wasted on Meetings. The first step to working on this is to define what a successful meeting looks like for your team. This brainstorming template is a starting point.
Follow me for updates as I'll soon be putting up a full lesson on all you need to know about running a successful meeting.
Meanwhile, please feel free to use this template. Hand it out at your next unruly meeting and see what ideas people come up with. When initiating change it is important to get buy in from all team members. Using this template will greatly assist with this.
Please leave me a review :-) It would be much appreciated.